Privacy Policy

Last Updated: January 30, 2026

Introduction

At GratuityCalc.ae, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://gratuitycalc.ae and use our free online gratuity calculation tools.

By accessing or using GratuityCalc.ae, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

Information We Collect

We collect limited information to provide, maintain, and improve our services while ensuring a safe and effective user experience.

1. Personal Information

We collect personal information only when you voluntarily provide it to us, such as:

  • Contact Forms: When you contact us through our website forms, we may collect your name, email address, and any information you choose to include in your message.
  • Email Communication: When you email us directly, we collect your email address and message content.
  • Newsletter Subscription: If you subscribe to our newsletter (optional), we collect your email address.

Important: We do NOT require users to submit personal information to use our gratuity calculator. We do NOT collect, store, or process any employment details, salary information, or financial data through calculator usage. All calculations are performed locally in your browser.

2. Non-Personal Information

We automatically collect certain non-personal information when you visit our website, including:

  • Device Information: IP address, browser type, device type, operating system, screen resolution
  • Usage Data: Pages visited, time spent on pages, referring website, exit pages, click patterns
  • Location Data: General geographic location based on IP address (country/city level only)
  • Performance Data: Page load times, errors, website performance metrics

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality (cannot be disabled)
  • Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
  • Functional Cookies: Remember your preferences and settings
  • Advertising Cookies: Used to display relevant advertisements (if applicable)

Your Cookie Choices: You can control cookies through your browser settings. Please note that disabling certain cookies may limit website functionality.

How We Use Your Information

We use the collected information for the following purposes:

Website Operation and Improvement

  • Provide, operate, and maintain our gratuity calculator and website
  • Improve website functionality, user experience, and performance
  • Analyze usage patterns and trends to enhance our services
  • Troubleshoot technical issues and fix bugs

Communication

  • Respond to your inquiries, questions, and support requests
  • Send important updates, notifications, and service announcements
  • Deliver newsletters and promotional content (if you opted in)

Security and Legal Compliance

  • Protect against fraud, abuse, and security threats
  • Comply with legal obligations and regulatory requirements
  • Enforce our Terms of Service and protect our legal rights

How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, misuse, loss, or disclosure.

Technical Safeguards

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
  • Secure Hosting: Our website is hosted on secure, reputable hosting platforms with robust security measures.
  • Access Controls: Access to personal data is restricted to authorized personnel only.
  • Firewall Protection: Our servers are protected by advanced firewall systems.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing and Disclosure of Information

We do NOT sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

1. Service Providers

We may share information with trusted third-party service providers who assist us with website hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information.

2. Legal Requirements

We may disclose information when required to comply with applicable laws, regulations, court orders, or government requests, or to protect our rights and safety.

3. Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

Your Rights and Choices

You have the following rights regarding your personal information:

1. Access and Update

You have the right to request access to the personal information we hold about you and request correction of inaccurate information.

2. Data Deletion

You have the right to request deletion of your personal data, subject to legal or regulatory retention requirements.

3. Opt-Out of Communications

You can opt out of marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us.

4. Cookie Management

You can disable cookies through your browser settings or opt out of Google Analytics.

Third-Party Links and Services

Our website may contain links to external websites, including government websites (MOHRE, U.AE), legal resources, and social media platforms. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing any personal information.

Children’s Privacy

GratuityCalc.ae is intended for use by adults and employed individuals. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of GratuityCalc.ae after any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Response Time: We aim to respond to all privacy inquiries within 5 business days.

Summary

In Plain English:

  • ✅ We don’t collect your salary or employment data through the calculator
  • ✅ We don’t sell your information to anyone
  • ✅ We use cookies for analytics and to improve our service
  • ✅ You can request to see or delete your data anytime
  • ✅ We use industry-standard security to protect your information
  • ✅ You can opt out of marketing emails anytime

Our Commitment: Your privacy is important to us. We are committed to transparency, security, and giving you control over your personal information.